ph977 Privacy Policy

1. Introduction

ph977 is committed to protecting the privacy and personal data of all users of the ph977 platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.

This Policy applies to all personal data collected through the ph977 website at ph977.org, the ph977 mobile application, and any other ph977-branded digital touchpoints. It applies to registered players, visitors, and any other individuals whose personal data ph977 processes in connection with the platform.

By accessing or using ph977, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the ph977 platform.

2. Personal Data We Collect

ph977 collects personal data that you provide directly, data generated through your use of the platform, and data received from third parties. The categories of personal data we collect include:

2.1 Data You Provide Directly

• Identity data: full name, date of birth, nationality, government-issued ID details;
• Contact data: email address, mobile number, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati);
• Account credentials: username and encrypted password;
• Financial data: payment method details (GCash number, Maya account, bank account details, debit card information), transaction history, deposit and withdrawal records;
• KYC documentation: copies of government-issued Philippine ID, proof of address, and proof of payment method ownership;
• Communications: messages sent to ph977 support, feedback, and survey responses.

2.2 Data Collected Automatically

• Technical data: IP address, device type, operating system, browser type and version, device identifiers;
• Usage data: pages visited, games played, session duration, betting history, click patterns, and platform interactions;
• Location data: general geographic location derived from IP address;
• Cookie and tracking data: as described in Section 8 of this Policy.

2.3 Data from Third Parties

• Identity verification data from KYC/AML service providers;
• Payment confirmation data from payment processors (GCash, Maya, banks);
• Fraud prevention and risk assessment data from third-party security providers.

3. How We Use Your Personal Data

ph977 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your ph977 account, including identity verification and KYC compliance;
• Service Delivery: To provide access to ph977's gaming products, process deposits and withdrawals, and deliver customer support;
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the platform;
• Legal Compliance: To comply with applicable Philippine laws and regulations, including AML obligations, gaming regulations, and data privacy requirements;
• Responsible Gaming: To monitor gaming behavior and implement responsible gaming tools, including deposit limits, session limits, and self-exclusion;
• Platform Improvement: To analyze usage patterns, improve platform performance, and develop new features tailored to Filipino players;
• Marketing Communications: To send you promotional offers, bonuses, and updates about ph977 — subject to your communication preferences and applicable opt-out rights;
• Dispute Resolution: To investigate and resolve complaints, disputes, and legal claims.

ph977 will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or as otherwise permitted by applicable law.

4. Legal Basis for Processing

ph977 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual Necessity: Where processing is necessary to perform our contract with you — i.e., to provide the ph977 gaming services you have registered for;
• Legal Obligation: Where processing is required to comply with applicable Philippine laws, including AML regulations, gaming regulations, and tax obligations;
• Legitimate Interests: Where processing is necessary for ph977's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and interests.

5. Data Sharing & Disclosure

ph977 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. ph977 may share your personal data with the following categories of recipients, strictly as necessary:

• Payment Processors: GCash, Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals;
• KYC/AML Providers: Third-party identity verification and anti-money laundering service providers to fulfill our regulatory obligations;
• Game Providers: Third-party game software providers who supply gaming content on the ph977 platform, to the extent necessary for game operation;
• IT & Security Providers: Cloud hosting, cybersecurity, and fraud prevention service providers who process data on ph977's behalf under strict data processing agreements;
• Regulatory Authorities: Philippine government agencies and regulators, including law enforcement, where required by law or court order;
• Professional Advisors: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

6. Data Retention

ph977 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply:

• Account Data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in compliance with Philippine AML and gaming regulations;
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction;
• Marketing Data: Retained until you opt out of marketing communications or request deletion, subject to applicable legal retention requirements;
• Technical & Usage Data: Retained for up to two (2) years from the date of collection, unless required for longer retention for security or legal purposes.

When personal data is no longer required, ph977 will securely delete or anonymize it in accordance with applicable data privacy standards.

7. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by ph977:

• Right to Be Informed: You have the right to be informed of how your personal data is being collected and processed, as described in this Policy;
• Right to Access: You have the right to request a copy of the personal data ph977 holds about you, along with information about how it is being used;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data ph977 holds about you;
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph977's legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on ph977's legitimate interests;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph977 has violated your data privacy rights.

To exercise any of these rights, please contact ph977's Data Protection Officer at the contact details provided in Section 14 of this Policy. ph977 will respond to all data rights requests within thirty (30) days of receipt, in accordance with applicable law.

8. Cookies & Tracking Technologies

ph977 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit ph977.org.

ph977 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the ph977 platform, including maintaining your login session and enabling secure transactions. These cookies cannot be disabled;
• Performance & Analytics Cookies: Used to collect anonymized information about how players use ph977, helping us improve platform performance and user experience;
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to personalize your ph977 experience;
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of ph977's marketing campaigns. These are only placed with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ph977 platform. For more information on managing cookies, refer to your browser's help documentation.

9. Data Security

ph977 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ph977's servers;
• Encryption of sensitive data at rest, including financial information and KYC documents;
• Two-factor authentication (2FA) available for all player accounts;
• Strict role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments;
• Secure, access-controlled data centers with physical security measures;
• Employee training on data privacy and security best practices.

Despite these measures, no method of electronic transmission or storage is completely secure. ph977 cannot guarantee the absolute security of your personal data. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph977 will notify you and the National Privacy Commission (NPC) in accordance with applicable Philippine law.

You are responsible for maintaining the confidentiality of your ph977 account credentials. Please notify ph977 immediately at [email protected] if you suspect any unauthorized access to your account.

10. Children's Privacy

The ph977 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations applicable to casino-style gaming. ph977 does not knowingly collect personal data from individuals under the age of 21.

If ph977 becomes aware that personal data has been collected from a person under the age of 21, ph977 will promptly delete such data and close the associated account. Any winnings accrued on an account found to belong to an underage individual will be forfeited.

If you are a parent or guardian and believe that your child has provided personal data to ph977, please contact our support team immediately at [email protected] so that we can take appropriate action.

11. International Data Transfers

ph977 primarily stores and processes your personal data within the Philippines. In some cases, personal data may be transferred to and processed in countries outside the Philippines — for example, where ph977 uses cloud infrastructure or third-party service providers located abroad.

Where personal data is transferred outside the Philippines, ph977 ensures that appropriate safeguards are in place to protect your data in accordance with the Philippine Data Privacy Act of 2012, including:

• Entering into data transfer agreements with recipient entities that provide an equivalent level of data protection;
• Transferring data only to countries or organizations that have been assessed as providing adequate data protection;
• Implementing contractual clauses that bind recipient entities to data protection standards consistent with Philippine law.

12. Third-Party Links

The ph977 platform may contain links to third-party websites or services, including payment providers and game software providers. This Privacy Policy applies solely to the ph977 platform and does not cover the privacy practices of any third-party websites or services.

ph977 is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of ph977.

13. Updates to This Privacy Policy

ph977 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The date of the most recent revision is indicated at the top of this page.

When material changes are made to this Policy, ph977 will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. Your continued use of the ph977 platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how ph977 protects your personal data.

14. Contact & Data Protection Officer

ph977 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact:

• Data Protection Officer, ph977
• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 30 days of receipt of your request
• Languages: English and Filipino

If you are not satisfied with ph977's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the regulatory authority responsible for enforcing the Data Privacy Act of 2012.